Privacy Policy

This Privacy Policy explains how MEC Artworks (“we”, “us”) collects, uses, and protects your information when you use AI Mosaic Studio by MEC Artworks (the “Service”), available at ai.mecartworks.com. By using the Service you agree to the practices described here.

Information we collect

• Email address. Used to verify your identity, apply generation limits, and send you a verification code. We do not require an account password.
• Images and prompts. Images you upload, the text prompts you enter, and the mosaic designs the Service generates for you.
• Inquiry details. If you contact us or request a quote, the name, email, phone, and message you provide.
• Usage data. Anonymous session identifiers and product-usage events (e.g. which features you use) to understand and improve the Service.

How we use your information

• To operate the Service and generate mosaic designs you request.
• To verify your email and enforce fair-use generation limits.
• To respond to your inquiries and prepare quotes.
• To analyze usage, prevent abuse, and improve the Service.

Service providers

We share data only with providers that help us run the Service, including cloud hosting and storage, our database provider, email delivery for verification messages, and the AI model providers that generate images from your prompts. These providers process data on our behalf and are not permitted to use it for their own purposes. We do not sell your personal information.

Data retention

We keep your information for as long as needed to provide the Service and for legitimate business or legal purposes. You may request deletion of your email and associated generations by contacting us at the address below.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, email us at info@mecartworks.com.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Contact

Questions about this policy? Email info@mecartworks.com.